New equipment, better training and improved processes won't matter if the team behind the scenes doesn't have the skills or desire to use them. From the beginning, we have spent more time investing in quality people than we have anything else. It is the single largest reason for our success. And, it always will be.
Historically, the cleaning industry experiences extremely high turnover—some estimate as high as 300% of the workforce (an entire new workforce every 4 months). Our turnover rates are a fraction of the industry norm because we invest more time, effort, and money in training and keeping quality people. It's a simple approach that serves us very well.
We've designed incentive programs that reward excellence, build teams, and promote the best workers. As trusted partners, we recognize client locations benefit from consistency in the teams that serve them. As employers, we also recognize we're only as good as our floor and cleaning technicians.